Farmstand Associate

JOB DESCRIPTION

Are you passionate about customer service in a retail environment? Are you interested in farming and the freshest produce and local products available in the Pacific Northwest? We are looking for a Farmstand Associate to support our retail team and to provide an excellent guest experience in our Farmstand.

Carnation Farms is a nonprofit organization on a mission to transform the way that people want to eat. We celebrate delicious and nutritious food produced in a sustainable manner by providing inspirational and educational experiences that positively affect health, the environment, and local economies.

Farmstand Associate – Part Time (3 days/week) 

Position Summary

The Farmstand Associate supports the Farmstand Manager and the rest of the Farmstand team by providing excellent customer service and meeting sales goals in the Farmstand. The position handles many different aspects of the Farmstand including serving food to guests, selling local produce and farm products, and telling the story of the farm. Responsibilities include staying up-to-date on product features, addressing customer questions and complaints, and maintaining the Farmstand’s visual appearance. S/he is an enthusiastic, personable, creative individual with high ethical standards.

 Reports to: Farmstand Manager

  • Ensure an exceptional guest experience by providing outstanding customer service
  • Welcome guests to the Farmstand and answer their queries
  • Assess guest needs and provide assistance and information on product features
  • Tell guests stories about the current work and history of Carnation Farms
  • Follow and achieve the Farmstand’s monthly, quarterly, and annual sales goals
  • Maintain food service areas and product display areas clean, in-stock, and presentable
  • Communicate with other departments to order more stock as necessary
  • Input inventory into Square
  • Sweep, dust, wipe down surfaces, and wash dishes as necessary
  • Cash Handling
  • Operate point of sale system for all transactions
  • Count money exactly
  • Abide by Carnation Farms’ protocols for good cash handling
  • Serve beverages and food
  • Make and serve a variety of coffee beverages

QUALIFICATIONS

Key Competencies

  • Follows direction with positive attitude and attention to detail
  • Good organizational skills
  • Excellent verbal communication skills
  • Willingness and curiosity to learn
  • Self-starter, keeps busy with useful tasks
  • Comfortable with handling money and cashier responsibilities

Certificates/Licenses/Registrations

  • Food handler card
  • 21+ and have a MAST Mandatory Alcohol Server Training Class 13 or 12 certificate 
  • Valid driver’s license
  • Background check

Physical Demands

  • Able to lift, carry, push and pull up to 50 lbs. frequently
  • Standing/walking up to 8 hours per day

To apply send your cover letter and resume to michellec@carnationfarms.org

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